CASE ASSESSMENT

Start with the matter, the position and what SARS has asked.

An initial enquiry helps identify the issue, the current procedural position, the records available and the appropriate next step.

Submitting an enquiry does not create an engagement or guarantee an outcome.

INITIAL ENQUIRY

A concise case record.

Please provide only enough information to describe the matter at this stage. Supporting documents can be requested separately where appropriate.

Fields marked required are required.

01 Your details

Full name

Email address

Phone number Optional

Client or enquiry type

02 The matter

Company name Optional

Tax type or matter category Optional

SARS stage or status Optional

Relevant tax year or period OptionalFor example: 2025 tax year or March 2026 VAT period.

Brief description of the matter OptionalPlease do not include tax numbers, identity documents, passwords, banking details or other sensitive records.I would prefer Anchor to contact me before I provide further details.

03 Response and contact

Anchor uses the information you provide to assess and respond to your enquiry. The form does not accept documents. Please do not include tax numbers, identity documents, passwords, banking details or other sensitive records. Read our Privacy Notice.

Supporting documents are requested separately, where needed, after the initial review.

If online delivery is unavailable, email Anchor Tax Resolution directly.

WHAT HAPPENS NEXT

A considered next step, not an automated answer.

01
Anchor reviews the initial enquiry.
02
If the matter appears suitable, the next discussion defines the scope and records needed.
03
Supporting documents are requested separately where appropriate.

FOR PRACTITIONERS

Your client. Your relationship. Our specialist SARS support.

Select “Accountant / Tax Practitioner” in the enquiry type and provide a high-level matter description and the specialist support needed. There is no separate portal, and no end-client sensitive data is required at this stage.