REFERENCE FILE / FAQ

SARS tax questions, answered with the right context.

Practical starting points for common SARS matters. These answers are general information, not advice for a particular tax position or notice.

38 questions indexed

01

FAQ CATEGORY

Getting started

A useful first step is to identify the tax period, the current return or assessment, any SARS correspondence and the records available. The right service depends on what has happened so far.

Q.01What types of SARS matters does Anchor assist with?

Anchor assists with specialist review, verification, evidence and resolution work where a South African tax position needs to be checked, explained or responded to. This can include tax-return review, SARS verification and supporting-document requests, assessments and potential disputes, company tax matters, and South African cross-border questions.

The work is scoped around the matter rather than treated as a general compliance service. In some cases the appropriate conclusion is a correction, more supporting evidence or no further action—not a formal dispute.

Q.02Do I need to have received a SARS notice before contacting Anchor?

No. A review can be useful before SARS contacts you if you are unsure whether a return, foreign-income position, calculation or supporting record is correct and supportable. Early review can help clarify what needs attention before a response becomes urgent.

If SARS has already sent a notice, assessment or request for documents, include the correspondence and the relevant period when you make an enquiry. That helps establish the practical starting point.

Q.03Can Anchor review a tax return prepared by someone else?

Yes. A review can be an independent look at a return, the underlying figures and the evidence available to support the position. The existing preparer or adviser can remain involved; the scope can be limited to the question that needs specialist attention.

A review does not assume the return is wrong. It is a way to test whether the reported treatment, source records and any SARS response fit together before deciding what should happen next.

Q.04Does Anchor work with individuals and companies?

Yes. Anchor works on defined SARS matters for individuals, companies and taxpayers with South African cross-border questions. The records and issues differ, but the approach is consistent: establish the facts, reconcile the position and organise the evidence and response around the matter.

For company matters, this may involve VAT, PAYE or employer taxes, corporate income tax, historic records, assessments, verification or audit support.

Q.05Does sending an enquiry mean Anchor has accepted the engagement?

No. An enquiry is only an initial request to consider the matter. It does not create an engagement, confirm a scope of work or mean that advice has been given. The available records, timing, tax period and question need to be understood first.

Until a scope is agreed, do not assume that a deadline is being monitored or that a SARS response is being prepared.

02

FAQ CATEGORY

Tax review

Tax review is a practical way to establish whether the return position, calculation and supporting record are aligned before correction, a SARS response or formal action is considered.

Explore Tax Review
Q.01When should I have a tax return independently reviewed?

An independent review can be useful when you are unsure about a filed or proposed return, a material calculation, foreign-income treatment, residency facts, or whether the available records support the figures reported. It can also help before replying to SARS where the return position is not yet clear.

The aim is not to re-do work for its own sake. It is to identify whether the position is correct, complete and supportable, and whether the next step should be clarification, correction, evidence preparation or a procedural response.

Q.02Can a tax return be reviewed after it has already been submitted?

Yes. A filed return can still be reviewed to understand the reported position and any risk or inconsistency in the records. What can practically be done next depends on the return, the relevant period, the SARS process already underway and the nature of any issue identified.

A review should not be treated as a promise that a past filing can simply be changed or that SARS will accept a preferred outcome. It gives a clearer basis for deciding the appropriate route.

Q.03What happens if a review identifies an error?

The next step depends on the error, the tax period, whether SARS has already acted and the supporting facts. In some matters, correction or a further explanation is more appropriate than a dispute. In others, the first task is to reconstruct the figures and evidence before deciding how to proceed.

Anchor does not assume every difference should be contested. The records and applicable procedure need to be considered before a course is recommended.

Q.04Does a tax review automatically mean I need to dispute SARS?

No. A tax review and a SARS dispute are different things. Review establishes the facts, return position and available support; a dispute is a formal route that may or may not be warranted after that work is done.

A matter may call for more evidence, a corrected treatment, an explanation to SARS or no formal action. A dispute is not always the right answer.

Q.05What information is normally needed for a tax review?

The starting file usually includes the relevant return, assessments or notices, SARS correspondence, calculations or working papers, and the records that support the material figures. For cross-border matters, travel, employment, foreign-income and foreign-tax records may also matter.

The exact scope should follow the question being reviewed. Start with the period and the issue that needs to be tested rather than sending unrelated records.

03

FAQ CATEGORY

SARS verification & supporting documents

A verification request is not solved by volume alone. The task is to connect the return position, the figures and the evidence in a submission SARS can follow.

SARS Verification & Supporting Packs
Q.01What does it mean when SARS selects my return for verification?

Verification generally means SARS has asked for information or documents to check aspects of the return. The request should be read against the return and the actual records so that the response addresses what is being tested.

Selection for verification does not by itself establish that the return is wrong. It does mean the submission needs to be accurate, complete for the request and capable of being followed from the evidence back to the reported figures.

Q.02Is a SARS verification the same as a SARS audit?

They are not terms to treat as interchangeable. The notice and the facts of the matter should be checked to understand what SARS is requesting and how broad the review is. A verification request may focus on particular information or supporting documents, while another process can require a wider response.

In either case, the useful starting point is the same: identify the request, reconcile the relevant position and prepare the evidence around it.

Q.03SARS asked me for supporting documents. What should I send?

Start with the notice, the tax period and the specific figures or claims it concerns. The records should support the position actually reported: for example, source documents, certificates, statements, schedules, contracts or calculations that explain the relevant amount.

Do not just submit documents. Build a submission SARS can follow. A concise index, clear file names, reconciliations and explanations can help show how each item relates to the return. Good presentation, however, does not replace a weak tax position.

Q.04Should I simply upload every document I have?

Usually, no. An unstructured bulk upload can obscure the material that actually answers the request and makes it harder to follow the relationship between the evidence and the return. The relevant records should be selected and organised around the specific issue.

That does not mean withholding material that is required or relevant. It means preparing a clear, complete submission that makes the evidentiary path easier to understand.

Q.05What is a SARS supporting pack?

A supporting pack is an organised response file built around a SARS request or a particular tax position. It commonly brings together the notice, a chronology or explanation, reconciliations, schedules, an index and the supporting source documents.

Its purpose is to make the position and evidence traceable. It is not a substitute for the underlying facts or tax treatment; it is the structure that helps SARS follow the case that the records support.

Q.06Can Anchor prepare only the supporting pack?

Yes, where that is an appropriate and clearly defined scope. The work can focus on reconstructing the relevant file, reconciling figures, organising records and preparing a response pack, while the taxpayer or existing adviser remains responsible for the wider relationship or other compliance work.

The scope still needs to allow enough review to avoid presenting documents without understanding what they are intended to support.

04

FAQ CATEGORY

SARS assessments & disputes

An assessment requires a considered response, not an automatic objection. The facts, return position, evidence, notices and procedural position all matter.

Explore SARS Disputes
Q.01What should I do if SARS issues an assessment I believe is incorrect?

Keep the assessment and all related SARS correspondence, then compare the assessment with the return, calculations and supporting records. The first question is why the result differs and whether the available facts and evidence support the position you believe is correct.

The appropriate response depends on the document issued, the dates, the stage of the matter and the issues involved. Do not assume a single route fits every assessment, and do not leave a potentially time-sensitive notice unexplained.

Q.02Should every incorrect assessment be disputed?

No. A dispute is not always the right answer. Sometimes an apparent error is better addressed by clarifying the facts, correcting a return or completing missing evidence. In other cases, a formal dispute may be justified after the position and procedural options have been assessed.

The useful work comes before the label: identify what SARS has done, test the tax position and determine which response is properly supported.

Q.03What is the difference between correcting a return and disputing an assessment?

A correction concerns the return position itself. A dispute concerns a formal challenge to an assessment or decision through the relevant SARS process. The two can lead to different practical routes and should not be chosen simply because the assessment is unwelcome.

Which route is available or appropriate depends on the facts, the document issued, the relevant period and the process already underway. A review can help establish that distinction before action is taken.

Q.04What is a request for reasons?

A request for reasons is a way of seeking clarity on the basis for a SARS decision or assessment where the reasons are not sufficiently clear from the documents already available. It can help identify what has been decided and what needs to be addressed.

Whether it is appropriate, and how it affects the next procedural step, depends on the particular notice and timing. The correspondence should be considered carefully rather than treated as a standard formality.

Q.05Can an assessment still be disputed if time has already passed?

Possibly, but the position is fact-specific. The dates on the assessment and related correspondence, what has already been submitted and the reason for any delay can all matter. It is not safe to assume that a late matter is either automatically available or automatically closed.

Gather the notices and a clear timeline promptly so the procedural position can be assessed against the actual case.

Q.06What happens if SARS does not allow my objection?

A disallowed objection does not by itself answer every question about the matter, but it does mean the decision, reasons, evidence and available next steps need to be reviewed. Depending on the circumstances, further procedural options may need to be considered.

The right response depends on the documents issued, the basis of the decision, the record already before SARS and the applicable timing. Avoid relying on a general description of the process instead of the actual correspondence.

Q.07Can payment potentially be suspended while a dispute is underway?

A dispute does not automatically mean payment is suspended. Whether a suspension may be requested or considered depends on the relevant circumstances and SARS process, including the assessment, the issues in dispute and the supporting information.

This should be assessed from the actual notices and case facts. It is important not to assume that filing, intending to file or discussing a dispute changes the payment position by itself.

05

FAQ CATEGORY

Business SARS matters

Business matters often turn on whether the return, accounting record, payroll information and supporting documents reconcile clearly for the period in question.

Explore Business SARS Support
Q.01Can Anchor assist companies with SARS verifications or audits?

Yes. Anchor can assist with defined company SARS matters where the tax position, accounting records and evidence need to be reviewed, reconstructed or organised for a response. This can include verification or audit-related work involving corporate income tax, VAT, PAYE or employer-tax records.

The scope depends on the request and the available records. The goal is to establish a coherent response file rather than simply send a large volume of documents.

Q.02Can Anchor assist with VAT matters?

Anchor can consider specialist SARS support for VAT matters where there is a verification, assessment, reconciliation question, evidence gap or a need to establish the return position. The work is scoped around the defined issue and the records for the relevant periods.

The available source documents, accounting treatment and submissions to SARS need to align. A VAT matter should not be assessed from a single figure in isolation.

Q.03Can Anchor assist with PAYE or employer-tax matters?

Yes, for defined employer-tax matters that require a specialist review of the SARS position, payroll and accounting records, reconciliations, correspondence or evidence. The relevant scope depends on the period, the nature of the discrepancy and the documents already submitted.

Employer-tax work can be record-heavy, so a clear chronology and reconciliation often matter as much as the individual documents.

Q.04What happens when figures submitted to SARS do not reconcile to the accounting records?

The difference should be identified and traced before a response is formed. It may arise from timing, classification, a return-preparation issue, incomplete records or a more substantive difference in tax treatment. The facts need to be established rather than explained away.

A useful file sets out the reconciliation, the records behind it and any explanation needed to connect the accounting position to what was reported to SARS.

Q.05Does Anchor provide routine bookkeeping and monthly accounting?

Yes. Anchor can provide ongoing bookkeeping, monthly accounting and recurring compliance support where this fits the client’s needs. Where appropriate, a dedicated bookkeeping resource can be assigned to maintain the accounting records and recurring processing, while specialist tax-resolution matters remain supported by the wider Anchor team.

For businesses already working with an accountant or finance team, Anchor can also limit its role to a defined specialist SARS matter. The scope is agreed according to what the client actually needs.

06

FAQ CATEGORY

South Africans abroad & cross-border tax

Cross-border questions depend on the actual facts: residency, employment, travel, income source, foreign tax, the South African return and any SARS correspondence. Labels alone rarely settle the position.

Explore Cross-Border Tax
Q.01Do South Africans living abroad still need to submit South African tax returns?

Living abroad does not, by itself, answer the filing question. The South African tax position can depend on residency, the nature and source of income, the period concerned, existing SARS registration and other facts. Filing obligations should be considered from the actual circumstances rather than nationality or location alone.

Anchor focuses on clarifying the South African position and the records needed to support it. It does not assume that an overseas address settles the matter.

Q.02Does living outside South Africa automatically make me a non-resident for tax?

No. Where someone lives is an important fact, but it is not a universal answer to South African tax residency. The position can depend on the full factual record, relevant legal tests, dates and, where applicable, treaty considerations.

A careful review starts with the actual pattern of residence, work, travel, connections, income and prior return treatment. A label such as “expat” or “non-resident” should not be treated as a conclusion on its own.

Q.03What does cessation of South African tax residency mean?

Cessation of tax residency concerns the point at which a person may no longer be regarded as South African tax resident, based on the applicable rules and their facts. It is not simply an administrative declaration made because a person has moved abroad.

The relevant dates, factual record, return position and possible consequences need to be reviewed carefully. The appropriate analysis can differ materially from one taxpayer to another.

Q.04How can foreign employment income affect a South African tax return?

Foreign employment income can affect a South African return in different ways depending on residency, where and how the work was performed, the employment facts, the relevant period, foreign tax and the applicable rules. It is not safe to treat all foreign salary as either fully taxable or automatically excluded.

A review should connect the employment contract, pay records, travel and work facts, foreign tax records and the South African return treatment before conclusions are drawn.

Q.05What evidence may be needed to support a foreign-income or non-resident position?

The evidence depends on the position being taken, but may include employment contracts, payslips, foreign tax records, travel history, location and residency records, bank evidence, prior returns and SARS correspondence. The issue is not collecting a standard bundle; it is showing the factual record that supports the reported treatment.

Where SARS has asked questions, the supporting file should connect these records clearly to the return position and the period under review.

Q.06Does a double-tax agreement automatically mean foreign income is not taxable in South Africa?

No. A double-tax agreement is not a blanket exemption for foreign income. Its relevance depends on the countries involved, the taxpayer’s circumstances, the type of income, residency and the treaty provisions that may apply. Domestic South African tax treatment and foreign tax facts may also need to be considered.

Treaty analysis should be based on the actual facts and documents, not a general assumption that tax paid abroad ends the South African enquiry.

07

FAQ CATEGORY

For accountants & tax practitioners

Anchor works on an agreed specialist scope alongside the existing adviser. Your client. Your relationship. Our specialist SARS support.

For Accountants & Tax Practitioners
Q.01Can I refer a SARS matter while remaining the client’s primary adviser?

Yes. Anchor can work alongside the existing accountant or tax practitioner on a defined specialist task while the adviser relationship remains in place. The scope can be agreed around a review, a verification file, a dispute question, a company matter or a South African cross-border issue.

The purpose is focused support on the matter, not a handover assumption. Clear roles and a well-defined question help keep the work useful to both the client and the referring adviser.

Q.02Can Anchor review a matter before I submit a response to SARS?

Yes. A pre-submission review can test whether the response addresses the SARS request, whether the figures reconcile and whether the evidence is organised around the position being put forward. It can be especially useful where the file is evidence-heavy or the procedural route is unclear.

The review should start with the notice, return position, current working papers and the specific question that needs to be resolved.

Q.03Can Anchor prepare only the supporting pack or dispute file?

Yes, subject to an agreed scope and sufficient access to the relevant facts and records. Anchor can provide focused support for a supporting pack, reconciliation, evidence index, chronology, second review or dispute-related file without taking over routine compliance or the entire client relationship.

The work still needs enough context to ensure the file supports a coherent and properly considered position.

Q.04What types of matters are suitable for practitioner referral?

Suitable matters commonly involve a SARS verification or audit request, an assessment that needs review, incomplete or difficult records, VAT, PAYE or corporate tax reconciliation, foreign-income or residency facts, or a procedural question where an independent perspective would be useful.

A concise matter overview, the relevant SARS correspondence, returns, working papers and available evidence normally help establish whether a defined specialist scope is appropriate.

A MATTER NEEDS CONTEXT

Start with the facts, records and SARS correspondence.

If your question involves a live notice, assessment or uncertain tax position, a case assessment can help identify the relevant scope and next step.

Request a Case Assessment